MILE has developed an internal KM Strategy for eThekwini Municipality that will assist in the development of KM. A publication entitled: Innovations in Local Sustainability, has been developed and distributed widely. Currently, an e-publication on municipal good practice in eThekwini Municipality is being developed.
 
A Lessons Learnt in Area Based Management easy reader publication is in addition, being compiled with an intention to share experiences with other municipalities who are implementing a similar programme.
 
In order to build systems to improve internal access to information, MILE is assisting in the development of guidelines to establish policy and procedure manuals for municipal practitioners. Communities of Practice (COPS) are being piloted in an attempt to create a KM enabling culture within the municipality.