Municipal Institute Of LearningMILE - Municipal Institute Of Learning
Water Services Master Class Reaches New Heights!
Acting on the recommendation of eThekwini Water & Sanitation Department, the Municipal Institute of Learning (MILE) was approached to partner with the South African Local Government Association (SALGA), Institute of Municipal Engineers of South Africa (IMESA) and Municipal Benchmarking Initiative (MBI) to design and implement the first Water Services Master Class in Durban early this year.

Due to the overwhelming response, a screening process for applications and selections was implemented which resulted in the active participation of more than 90 practitioners and senior managers in the water sector over a 2 day session. The classes provided a peer-learning platform for the sharing of experiences in achieving Blue & Green Drop Certification and aimed towards water loss and water demand targets as a national priority. Combined with the success and the growing demand n this sector, the partners of Durban’s Water Service Master Class sought to roll out a series of similar classes in Gauteng and Cape Town. To date more than 300 participants attended the sessions.

The programme design factored in a blended learning methodology to sustain active and participatory learning. As an incentive, continuing professional development (CPD) points were awarded to all participants who attended the full duration of the class.  The mix of regional case studies, technical presentations and strategic overviews from National Department of Water Affairs provided the contextual grounding for each location.

Participants who attended the Master Class commended eThekwini on the success of the event.

Stephanie Farmer from Witzenberg in Cape Town said, “Thanks for having us here. I must congratulate you all on a very successful event and a job well done. I am definitely looking forward to the next one."

“Indeed it was refreshing to participate in a course that is tailor made for municipal professionals, network with other officials facing similar challenges and share our experiences,” remarked Nobuhle Dyasi from Chris Hani Municipality.

Evaluated separately for its content (95%) and professional development (83%) and taking into account the growing demand of these classes the partners involved in the Water Services Master Class are currently reviewing options for a more structured roll out to the series in eThekwini’s next financial year.


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