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MILE Partners with Umgeni Water Planning Services
MILE Technical Support team is surpassing all expectations and not just advising municipalities, but is also being asked by parastatals for assistance with strategic planning.
The most recent intervention was the facilitation of a strategic planning workshop for Umgeni Water Planning Services Department. The workshop was held at Redlands Hotel in Pietermaritzburg on Tuesday, 29th November 2016.

Officials from the Umgeni Water Services Department consisting of Geohydrologist, Planning Analyst, Planning Engineers, Town Planner, hydrologists, Interns and their Planning Administrator attended the workshop. 

The purpose of the workshop was to brainstorm how the Umgeni Water Planning Services Department can become more efficient in their work processes. It also sought to  identify the strategic opportunities, challenges and the underlying causes facing Planning Services.

Delegates were enthusiastic and worked in their groups to identify the challenges that are facing the Umgeni Water Planning Services Department. They then developed a strategic action plan with strategies, timeframes and responsible persons to make this happen. 

At the end of the workshop all delegates signed the Redlands Accord pledging to make concerted efforts to implement the SEVENTEEN point ACTION PLAN, within the agreed upon timeframes, by the agreed upon persons.

MILE will facilitate a follow up workshop with the Umgeni Water Planning Services Department for all to review the progress that has being made as per the strategic action plan and the signed Accord.
When closing the workshop the Manager: Umgeni Water Planning Services, Mr Kevin Meier​ thanked MILE for facilitating this important workshop for them that will assist them move from being good to being great.


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